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Knowledge_Network  
#1 Posted : Thursday, 7 December 2017 7:50:12 PM(UTC)
Knowledge_Network

Rank: Administration

Groups: Administrators
Joined: 23/07/2014(UTC)
Posts: 111
Australia
Location: Chatswood

An unexpected surge in volume of cases from September through to November has caused a slight backlog and impacted our ability to maintain our standard upload timeframes for case digests and annotations on CaseBase®.

To clear the backlog, we have reallocated resources to meet the required output. CaseBase is expected to return to currency with all backlogs cleared by Friday, 15th of December.

Please accept our sincere apologies for the inconvenience and we thank you for your patience while we work to clear the backlog.

Should you have any questions, please contact Technical Support at 1800 999 906 or techsupport@lexisnexis.com.au.
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